A small idea to enhance the customer experience Here is a small example of enhancing the customer experience. ... Read more
Why small wins innovation has a big impact Innovation is important but … In my conversations with leaders over the years ... Read more
How to adapt ideas from other categories Creativity can come in many forms. It can be completely new to the world (e.g. ... Read more
A simple way to engage customers I found this sign when I was out walking in Waikiki, Hawaii. It was at the beginning of a new shopping centre. As I was ... Read more
A great example of a small win for the customer I found this example of a small win for the customer in a cafe ... Read more
Another example of a Consumer & Business Win-Win I stopped by a new cafe the other day and after ... Read more
Creating a win – win for your customer and you I found this ad on the street in Paddington in Sydney near ... Read more
How to create a small win for a customer – fast! Here is a lovely example of a quick, small win for a ... Read more
A fun way to use social media Small Wins in Action I found this example at a cafe in the inner city. A lovely smart idea. The cafe owners are displaying many of ... Read more
Small wins innovation in action I found this example of personalisation or customisation at a city retail shopping centre. A lovely idea of a benefit to the ... Read more