Category Archives: Culture

Examples of how small wins can build a more engaged, innovative & productive culture

The power of everyday leadership

The power of everyday leadership
Leadership for most people is defined as great men (traditionally) doing great deeds. Fortunately we have expanded our thinking to include the other 50% of the population (i.e. females). As such we have a much broader and better perspective of who leaders are. But perhaps we also need to let go of the great deeds part. To be sure, the Selma March led by Dr Martin Luther King some 50 years ago is a wonderful example of the big, dramatic leadership actions that make us all feel better. But is ... Read more

Is the time right now for leaderful teams?

Is the time right now for leaderful teams?
I was working at a large media organisation this week and one of the corporate leaders mentioned their plans to move people around and also have younger people buddy up with older managers. This was to share and deepen the organisations collective understanding of technology and social media. I know this is a good idea because I often lean on my teenage daughter for help in these areas. Although I do notice she has a short attention span and becomes increasingly frustrated with my lack of ... Read more

How a small change can make a big difference

How a small change can make a big difference
“You want to be the pebble in the pond that creates the ripples for change.” Apple Inc Chief Executive Tim Cook. I love this quote. Often it feels as though we are surrounded by big, disruptive changes. As a leader it can feel overwhelming and intimidating. But sometimes a small change can make a big difference. It was only 50 years ago for example, that a single African American lady — Rosa Parks refused to give up her seat on a bus in Montgomery, Alabama. This single ... Read more

A small change to help you achieve more today

A small change to help you achieve more today
A number of people have commented on how much I can achieve in a day. I don’t think it is because I am special. In fact, far from it. It helps of course, that I run a small business and hence do not get dragged into numerous meetings or have countless emails. This helps. But I have also noticed that I follow a pattern of work. Here it is: Work then break then work then break………….. Yesterday for example, I did my early morning exercises then a few hours work at ... Read more

How can we make it better?

How can we make it better?
This is a great question for anyone in or working with a team. How can we make it better? The ‘it’ could be an idea, solution, product, process or course of action. I love it because there is a collaborative aspect — ‘we’. And the question suggests a continuous journey rather than a destination i.e. best. It suggests an openness to the possibility that any solution, idea etc could be made better. There is a humility about this question. In my workshops for ... Read more

The secret to employee engagement

The secret to employee engagement
One of the discoveries of my interest in a small wins approach is the concept of win – win. I noticed in my many examples in this site of successful innovation often involves a win for the customer (e.g. easier, simpler experience) and a win for the brand or business (e.g. increases sales or customer retention). Perhaps the same win – win framework also applies to employee engagement? Many of these types of engagement programs I have seen are skewed one way or the other. There ... Read more

Here’s how to celebrate success

Here’s how to celebrate success
Remember the school assembly? Lets admit it – sometimes the experience was a bit boring. But on other occasions it was quite inspiring. These were the occasions that the principal recognised specific individual or team achievements. Perhaps leaders can learn from the school assembly about how to celebrate success? Here are my thoughts: Make it regular. – the assembly was every week – no excuses — every monday morning without fail. It’s public – The school ... Read more

What are the 3 key higher performance areas?

What are the 3 key higher performance areas?
The aim of the small wins way is to provide a mechanism for leaders and their teams to drive higher performance. The key word here is higher not high. With higher there is no ceiling. It is a continuous journey of reaching a higher performance level that you are at the moment. Then pausing and stretching to achieve a new level. And so on. Even if this new performance level is an increase by 1%. What I like about this approach is that it is accessible to all leaders and teams. And can ... Read more

How you can achieve big goals

How you can achieve big goals
We all have big goals. Our group and team also have collective big goals. For example — it could be to reach a certain stage on our career by a certain age or to earn a certain income or develop a better work – life balance. Or it could be to lose weight or run an event on a certain date. It doesn’t matter what the goal is. We sometimes also have big ideas and maybe were guided by an even bigger vision. But the challenge is to make these a reality. One way is to break down ... Read more

Why every leader should have an ideas buddy

Why every leader should have an ideas buddy
Leadership can be a lonely role. But to create and innovate I believe every leader should seek and maintain someone who they can bounce ideas off (and you can help them as well). Lets call this person an ideas buddy. A person who they trust and can make your idea better. But also five you some critical feedback as well. I was reminded of this dynamic with a recent interview in the New Yorker with Jonathon Ives (by Ian Parker) when he (Ives) was talking about his relation with Steve Jobs. ... Read more