Category Archives: Culture

Examples of how small wins can build a more engaged, innovative & productive culture

How small leadership actions can have a big impact

How small leadership actions can have a big impact
In Australian politics at the moment the current Prime Minister Mr Tony Abbott is facing a potential challenge from a number if his rivals. Yet only 1 week ago his position seemed safe and his performance whilst not outstanding was considered adequate. But then he made a decision. A decision in the scheme of things which was quiet small. He decided to offer a knighthood to Prince Philip in the UK. This set off a firestorm of complaints which has led him now fighting for his political life. ... Read more

Might a tiny smile make a world of difference?

Might a tiny smile make a world of difference?
I was in a cafe today and the person who served me did so with great efficiency. They remembered my order and were quite attentive. They seemed to forget just one thing. They never smiled. It’s a small thing I agree. But it would have made the cafe experience for me a better one. Perhaps this applies to the fashion industry as well? The model here is beautiful. But it seems to me that many male and females selected to model clothes could afford to smile. If i was the fashion brand ... Read more

How a small leadership action can have a big impact

How a small leadership action can have a big impact
I recently came across an interview in the CIO magazine with Shawn Achor, a former Harvard psychology professor on the merits of Emotional Intelligence. One of his suggestions of how leaders could apply this on a practical level really caught my eye. He suggests the leaders write one positive e-mail each morning for 21 days when they opened their inboxes, praising or thanking someone for good work.  According to Achor,  “It’s just a two sentence e-mail. You can increase social ... Read more

A small program to get rid of the dumb things we do

A small program to get rid of the dumb things we do
An organisation that I do some consulting work for have introduced a program called The Dumb Things We Do. The aim of the program is to highlight then stop the many dumb things that managers and leaders all do (or are asked to do) in an organisation. It is not aimed at any person, group or function but to simply reduce the number of dumb actions or activities. It could be for example, printing off a 60 page report when sending a person a digital file might be more than enough. I love the ... Read more

How leaders can improve everyday

How leaders can improve everyday
I play soccer (or football) every sunday. Nothing surprising about this really except that I am in my middle 50’s. After every game I go to a cafe and whilst waiting for my scrambled eggs I reflect on the game. I ask myself: What could I have done differently in these situations? You see, I still want to improve! When I worked in corporate life I did something similar. At the end of the day when I was travelling home I would ask myself, What could I have done differently today? ... Read more

What is the small wins 30 day team challenge?

What is the small wins 30 day team challenge?
Here is a practical and simple way for any team or group to become more innovative. It’s called the small wins 30 day challenge. Innovation and more importantly innovative thinking is a skill that can be learned. And the best way to do this is by practicing it. It’s learning by doing. Have the group select a challenge —  this is a problem, issue or opportunity (e.g. meetings never start on time). Then agree upon a goal (e.g. start every meeting for the next 30 days within ... Read more

What is the most important question a leader can ask?

What is the most important question a leader can ask?
How can I help you? This is the most important leadership question. How can I help you do your job better or achieve your goals (that we have agree together). What time, effort, advice can I give you that will make a difference? It is the one question I suspect that group or team members would love to hear from their leaders. Try it today. It is a small, simple question that can make a world of difference. Read more

As a leader how are you inspiring your team – today?

As a leader how are you inspiring your team – today?
I took this photo when I was roaming around an inspiring aquarium in Singapore. Nature in all its glory was all I needed to feel inspired. But how does a leader inspire their team day in – day out? Here are some random thoughts: - Be consistent I suspect that leaders who are consistent in their values, behaviour and temperament  have a greater chance of inspiring others. Followers will always know where they stand. - Provide a context Inspiring leaders can outline to others how what ... Read more

What are the 4 C’s of small wins innovation?

What are the 4 C’s of small wins innovation?
Marketing is built around a framework of 4 P’s (i.e. price, place, product, promotion). Small wins innovation on the other hand is built around what I call the 4 C’s. 1. Capability Small wins has as its starting point the idea that everyone can and should exercise their innovative capability. We adopt the view that this is an organisational-wide capability that can be learned, practiced and improved. And that it can be applied to any activity, by anyone at anytime. 2. Continuous ... Read more

What is ‘Big I’ innovation & ‘little i’ innovation?

What is ‘Big I’ innovation & ‘little i’ innovation?
Some writers and academics have differentiated between Big C – creativity and little c types. For example, Csikszentmihalyi differentiates between big-C creativity and little-c creativity. ‘The big-C creative person is eminent, a person whose work is well known by people in a particular field. The little-c creative person is not. Big-C creativity leads to the transformation of a domain. Little-c creativity is used in everyday life, as in problem solving.’ This is also a ... Read more