An example of Small Wins Innovation
The Cheesecake Factory We love going to Hawaii. The sun, surf, people are all amazing. Every year we try and go to a restaurant called The Cheesecake Factory. Every year it’s packed. I have often wondered why. Then it hit me. They do lots of little things really well. Or what I call Small Wins Innovation. – the meals are plentiful – service is friendly – the cheesecakes are to die for – there is a great buzz – the location on the main street helps – ... Read more