Category Archives: Employee Engagement

Examples of how leaders can engage their team through small wins

How small wins can help you achieve a bigger goal.

How small wins can help you achieve a bigger goal.
Our youngest daughter (not her in the picture) is about to obtain her learners car license. It will take her a minimum of 12 months and 120 hours of driving to achieve a provisional license (which has to be recorded in a log book). So the big goal is to obtain her license in 1 year’s time — the first time. It’s a big and important goal for her. But the only way she can get there is through a series of small wins. In no particular order she must learn how to: – Start ... Read more

As a leader what are you and your team testing in the next 30 days?

As a leader what are you and your team testing in the next 30 days?
In much of the literature around innovation there is a strategy which talks about moving into adjacent markets. I have never really liked this description but the idea is a good one. Serving a market that is close to what you are doing at the moment makes a great deal of sense. In this example, SUBWAY is offering a range of products to the catering market (I found this outlet in the city near the business sector). In this case it builds on the strengths of SUBWAY and offers a potential new ... Read more

How small leadership actions can have a big impact

How small leadership actions can have a big impact
In Australian politics at the moment the current Prime Minister Mr Tony Abbott is facing a potential challenge from a number if his rivals. Yet only 1 week ago his position seemed safe and his performance whilst not outstanding was considered adequate. But then he made a decision. A decision in the scheme of things which was quiet small. He decided to offer a knighthood to Prince Philip in the UK. This set off a firestorm of complaints which has led him now fighting for his political life. ... Read more

Might a tiny smile make a world of difference?

Might a tiny smile make a world of difference?
I was in a cafe today and the person who served me did so with great efficiency. They remembered my order and were quite attentive. They seemed to forget just one thing. They never smiled. It’s a small thing I agree. But it would have made the cafe experience for me a better one. Perhaps this applies to the fashion industry as well? The model here is beautiful. But it seems to me that many male and females selected to model clothes could afford to smile. If i was the fashion brand ... Read more

What is your 1% goal for the next 30 days?

What is your 1% goal for the next 30 days?
I spent last week working with a leadership team  from a mineral technology company. One of the concepts I introduced them to was the 1% goal. I asked them to think of and commit to a improving something by 1% in the next 30 days using the small wins methodology (i.e. 5 steps). One of the leaders wanted to improve his meetings with his team. Another set her goal as improving her coaching of her team. What they all loved what the idea of a 1% goal. It seems so simple, easy and achievable. I ... Read more

A small program to get rid of the dumb things we do

A small program to get rid of the dumb things we do
An organisation that I do some consulting work for have introduced a program called The Dumb Things We Do. The aim of the program is to highlight then stop the many dumb things that managers and leaders all do (or are asked to do) in an organisation. It is not aimed at any person, group or function but to simply reduce the number of dumb actions or activities. It could be for example, printing off a 60 page report when sending a person a digital file might be more than enough. I love the ... Read more

The new leadership strategy – ‘less is more’

The new leadership strategy – ‘less is more’
McDonald’s according to a recent Huffington Post blog reported that they have started to rationalise their menu. In the 1950’s, when they started there were 9 items, now there are over 100. This has been one of the reasons that McDonald’s profits have been declining. According to the Mike Andres, McDonald’s U.S. CEO; “This menu rationalization process is clearly ongoing,”. So far, the company’s menu changes has led to improved sales and better throughput — a ... Read more

What is the most important question a leader can ask?

What is the most important question a leader can ask?
How can I help you? This is the most important leadership question. How can I help you do your job better or achieve your goals (that we have agree together). What time, effort, advice can I give you that will make a difference? It is the one question I suspect that group or team members would love to hear from their leaders. Try it today. It is a small, simple question that can make a world of difference. Read more

As a leader how are you inspiring your team – today?

As a leader how are you inspiring your team – today?
I took this photo when I was roaming around an inspiring aquarium in Singapore. Nature in all its glory was all I needed to feel inspired. But how does a leader inspire their team day in – day out? Here are some random thoughts: - Be consistent I suspect that leaders who are consistent in their values, behaviour and temperament  have a greater chance of inspiring others. Followers will always know where they stand. - Provide a context Inspiring leaders can outline to others how what ... Read more

What is Mark Zuckerberg’s small wins goal?

What is Mark Zuckerberg’s small wins goal?
One of the starting points for small wins innovation is for every individual leader to regularly set themselves small goals. Facebook founder and CEO, Mark Zuckerberg has just started doing something similar. His goal (after consultation with a Facebook community) is to: “My challenge for 2015 is to read a new book every other week — with an emphasis on learning about different cultures, beliefs, histories and technologies.” He has embraced other similar smaller goals such ... Read more