Category Archives: Higher Performance

Small wins is a powerful way to lift performance. It’s actionable, concrete and effective.

What is your 1% goal in the next 30 days?

What is your 1% goal in the next 30 days?
Here is a great way to start the small wins innovation process. Select one aspect of your life. e.g. making more new business calls If you are a leader select a team goal e.g. starting meetings on time Now try and improve upon it by 1% in the next 30 days. The small wins innovation process is an ideal way for you to achieve this (i.e. create, test, measure, learn & share). In the next 30 days select another 1% goal. Encourage others to do the same. Create a 1% movement in your ... Read more

It’s the 100 small things that make Amazon a success

It’s the 100 small things that make Amazon a success
Question for leaders — Is it harder to copy one big thing or 100 little things done extremely well? This is such a great question. I have just purchased a book through Amazon. The process was easy — I was a returning customer so I just needed a password. I then received some helpful suggestions based on my previous behaviour: – Recommendations Based on Your Order - Related to Items You’ve Viewed Then I received a confirmation order notice. All done in moments! None ... Read more

Qantas Change for Good Program

Qantas Change for Good Program
This is a great example of small wins innovation. Qantas has teamed up with UNICEF and for 23 years has been running their change for good program. Passengers donate their spare change — everyday; every flight. It’s a small ask for passengers yet over time can have a big impact. The program has raised over $30 million dollars to-date! A beautiful example of cultural change build upon a continuous program that works. Also a great example of a win -win.  Benefits Unicef and Qantas ... Read more