Category Archives: Higher Performance

Small wins is a powerful way to lift performance. It’s actionable, concrete and effective.

How to create a win – win

How to create a win – win
More and more work today is done in groups and teams. This means that anyone who works in an organisation has a growing interdependent relationship with the person next to them. This has many benefits: – team work – sense of belonging – often get more done – reach team goals But it can also mean that the chances of friction or tension can rise. A misplaced comment or sharp rebuke can cause offence in the short term and potential problems in the long term. One way to ... Read more

How can we make it better?

How can we make it better?
This is a great question for anyone in or working with a team. How can we make it better? The ‘it’ could be an idea, solution, product, process or course of action. I love it because there is a collaborative aspect — ‘we’. And the question suggests a continuous journey rather than a destination i.e. best. It suggests an openness to the possibility that any solution, idea etc could be made better. There is a humility about this question. In my workshops for ... Read more

Here’s a small wins way to recognise a good job

Here’s a small wins way to recognise a good job
I met another consultant today who told me about an amazing, small wins leadership practice she witnessed with one of her clients. The leader in question gives her team members a Chupa Chup with a hand-written note when they have done a great job. I love this. It’s fun. Simple. Personal. Timely and  Specific. It makes the receiver and the giver feel good — a win -win. Most of all – its a small wins approach to leadership. Leadership is more often about the little things ... Read more

The secret to employee engagement

The secret to employee engagement
One of the discoveries of my interest in a small wins approach is the concept of win – win. I noticed in my many examples in this site of successful innovation often involves a win for the customer (e.g. easier, simpler experience) and a win for the brand or business (e.g. increases sales or customer retention). Perhaps the same win – win framework also applies to employee engagement? Many of these types of engagement programs I have seen are skewed one way or the other. There ... Read more

How to lose weight using a small wins approach

How to lose weight using a small wins approach
I am not a nutritional or health expert. But this is the story of an Australian guy who lost a lot of weight. His name is Gus Worland who happens to be a radio host and TV personality. He also happens to be best mates with Hugh Jackman. When Hugh was last in Australia he apparently said to his mate that he (Gus) was over-weight — and was worried about his health. Gus weighed a mighty 140 kilos at the time. He started on a health and fitness campaign and some 11 months and 30 kilos ... Read more

Do leaders still want to learn?

Do leaders still want to learn?
I find this such an interesting question. I know they need to continue to learn because the world is forever changing. I know they attend courses, conferences and workshops which is evidence of learning. But in my experience I often wonder. If I ask a group of leader who would like to improve their golf game for example. All hands point to the sky. Yet…. I recently gave a talk at an executive MBA class in one of their final subjects. Just before I went out the professor said — ... Read more

Here’s how to celebrate success

Here’s how to celebrate success
Remember the school assembly? Lets admit it – sometimes the experience was a bit boring. But on other occasions it was quite inspiring. These were the occasions that the principal recognised specific individual or team achievements. Perhaps leaders can learn from the school assembly about how to celebrate success? Here are my thoughts: Make it regular. – the assembly was every week – no excuses — every monday morning without fail. It’s public – The school ... Read more

What are the 3 key higher performance areas?

What are the 3 key higher performance areas?
The aim of the small wins way is to provide a mechanism for leaders and their teams to drive higher performance. The key word here is higher not high. With higher there is no ceiling. It is a continuous journey of reaching a higher performance level that you are at the moment. Then pausing and stretching to achieve a new level. And so on. Even if this new performance level is an increase by 1%. What I like about this approach is that it is accessible to all leaders and teams. And can ... Read more

How to think and work smarter

How to think and work smarter
We have all been told to work smarter not harder. But how do you actually do this? I suspect the starting point is to step back and ask yourself and/or your team a number of questions. The first one is: What is a smarter way to do this? Then work your way through a number of ‘how to’ type questions: Could we for example: – Stop this activity all together? - Can we delegate it? - Have we asked the users (recently) if they still want it? - Can we use technology to help us ... Read more

How you can achieve big goals

How you can achieve big goals
We all have big goals. Our group and team also have collective big goals. For example — it could be to reach a certain stage on our career by a certain age or to earn a certain income or develop a better work – life balance. Or it could be to lose weight or run an event on a certain date. It doesn’t matter what the goal is. We sometimes also have big ideas and maybe were guided by an even bigger vision. But the challenge is to make these a reality. One way is to break down ... Read more