Category Archives: Process & Tools

Examples of the small wins process, principles & tools

The secret to employee engagement

The secret to employee engagement
One of the discoveries of my interest in a small wins approach is the concept of win – win. I noticed in my many examples in this site of successful innovation often involves a win for the customer (e.g. easier, simpler experience) and a win for the brand or business (e.g. increases sales or customer retention). Perhaps the same win – win framework also applies to employee engagement? Many of these types of engagement programs I have seen are skewed one way or the other. There ... Read more

How to lose weight using a small wins approach

How to lose weight using a small wins approach
I am not a nutritional or health expert. But this is the story of an Australian guy who lost a lot of weight. His name is Gus Worland who happens to be a radio host and TV personality. He also happens to be best mates with Hugh Jackman. When Hugh was last in Australia he apparently said to his mate that he (Gus) was over-weight — and was worried about his health. Gus weighed a mighty 140 kilos at the time. He started on a health and fitness campaign and some 11 months and 30 kilos ... Read more

Here’s how to celebrate success

Here’s how to celebrate success
Remember the school assembly? Lets admit it – sometimes the experience was a bit boring. But on other occasions it was quite inspiring. These were the occasions that the principal recognised specific individual or team achievements. Perhaps leaders can learn from the school assembly about how to celebrate success? Here are my thoughts: Make it regular. – the assembly was every week – no excuses — every monday morning without fail. It’s public – The school ... Read more

How the simple checklist can make a big difference

How the simple checklist can make a big difference
I had to have a blood test recently and on the wall was a checklist for the nurse. It outlined in a step by step way what the health practitioner should and should not do. As a patient I also liked seeing the checklist because I knew what to expect. It was a win – win. It was a form of quality control and productivity check all rolled into one. Who have have thought the simple checklist could prove so invaluable for process type work. A checklist is a powerful example of a small ... Read more

What are the 3 key higher performance areas?

What are the 3 key higher performance areas?
The aim of the small wins way is to provide a mechanism for leaders and their teams to drive higher performance. The key word here is higher not high. With higher there is no ceiling. It is a continuous journey of reaching a higher performance level that you are at the moment. Then pausing and stretching to achieve a new level. And so on. Even if this new performance level is an increase by 1%. What I like about this approach is that it is accessible to all leaders and teams. And can ... Read more

A case study in the power of the 1 percent change

A case study in the power of the 1 percent change
John Longmire is the current coach of the Sydney Swans. The Swans are one of the best teams of a unique game called Australian Rules football. After they won the competition he gave a speech where he reflected on why the Swans became premiers. Here are his key points: 1. Its a continuous journey. I quote. It’s crucial to raise the bar every year and even raise it from week to week. 2. The way to do this is via the ‘one percenters’ The “one percenters’’ are the actions that ... Read more

How to think and work smarter

How to think and work smarter
We have all been told to work smarter not harder. But how do you actually do this? I suspect the starting point is to step back and ask yourself and/or your team a number of questions. The first one is: What is a smarter way to do this? Then work your way through a number of ‘how to’ type questions: Could we for example: – Stop this activity all together? - Can we delegate it? - Have we asked the users (recently) if they still want it? - Can we use technology to help us ... Read more

How you can achieve big goals

How you can achieve big goals
We all have big goals. Our group and team also have collective big goals. For example — it could be to reach a certain stage on our career by a certain age or to earn a certain income or develop a better work – life balance. Or it could be to lose weight or run an event on a certain date. It doesn’t matter what the goal is. We sometimes also have big ideas and maybe were guided by an even bigger vision. But the challenge is to make these a reality. One way is to break down ... Read more

What is a small wins mindset?

What is a small wins mindset?
We all like the big idea or a bold dramatic action. Or the big decision or speech. These are often amazing to experience. But they are infrequent and often limited to a few leaders. There is another path to long-term, systematic and sustainable success. It’s called small wins. But it needs a shift in mindset. Fortunately a small wins mindset can be learned and developed. A small wins mindset believes: – It is better to make a start than continue to plan or over-think. In short ... Read more

Is disruptive innovation the only game in town?

Is disruptive innovation the only game in town?
I was recently invited to attend a conference on creativity and innovation. I applaud the people behind this conference because we need more not less innovation. But the opening spiel troubled me. I quote from their web site: Innovate or die? Disrupt yourself or pay the price! The challenge of this century is to transform our organisations to adapt flexibly and rapidly to the ever-­changing and volatile environments we face. Giant disruption always heralds huge opportunities. To be sure, ... Read more