Category Archives: Teams

Examples of small wins that can enhance the skills, mindset, productivity & performance of groups and teams

How to innovate – one small win at a time*

How to innovate – one small win at a time*
Disruptive innovation is everywhere it seems. There’s an ongoing fixation with the next Uber, Netflix, WhatsApp or Airbnb. Even perennial technology darlings such as Twitter or Facebook seem, well, so yesterday. It’s intoxicating, heady stuff as one technological change can seemingly transform an industry and lead to growth rates going through the roof. But for every game-changing success there are thousands of failures which are not so glamorous. The lesson therefore is to dream big but to ... Read more

What leaders can learn from the ballet

What leaders can learn from the ballet
We just spent a delightful evening at the ballet at the Lincoln Centre in New York. Not only was it an amazing experience but as I reflected on the performance I was struck with how much leaders could learn from this experience also. Here are a few: - The pursuit of excellence. There was nothing ordinary about this performance. The audience expected an was given a world-class show. Leaders — what are your standards? Are you building a world-class team? - The diversity of the group. ... Read more

A small win – win for the environment

A small win – win  for the environment
It’s a small thing that more and more hotels are doing. They put up a little sign on your towel rack asking you whether you can use the towel again rather then having to wash them. It’s a classic win – win. It’s great for the environment. It’s obviously very good for the hotel as it saves, time, effort and money. And we as hotel guests feel good about doing our bit for the environment. I love this example because it is simple, easy to do and the cumulative ... Read more

How to enhance the consumer experience

How to enhance the consumer experience
You barely notice them. The tiny, bite-size actions or features that can often make a big difference. Remembering your name or your favourite coffee, for example. Or as in the picture here the little sign that the room has been clean. It’s these little actions that signify a certain attitude that we care about your consumer experience. It says that we have high standards. Welcome to the new consumer experience battleground. The more brand leaders focus on the consumer experience, the ... Read more

The secret to innovative organisations

The secret to innovative organisations
Everyone wants to know the secret of innovative organisations. These organisations seem to be able to produce breakthrough new ideas and products — on demand. But how do these innovative organisations do it? My observation is this. They have more people innovating, more often. It’s that simple. Yet so hard. Think of a gym. What makes a vibrant gym? It’s the friendliness of the staff, the quality of the instructors and the gym equipment. But it’s also the number of ... Read more

Speed Thinking in Action

Speed Thinking in Action
I gave a talk yesterday at a conference on *Speed Thinking and it’s tool Ideas Blitz. Speed Thinking is an accelerated way of generating ideas and solving problems that can be used by individuals or small groups or teams. I developed this thinking system based on an insight. My observation working with managers and leaders was: ‘What stopped many people from being as creative or innovative as they could be was their own internal judging or self-limiting voice.’ I found ... Read more

The disruption alternative

The disruption alternative
Disruption is important. It is a powerful force to overturn monopolies and tired, out-dated brands and industries. Disruptive business models can also provide a huge benefit to consumers and customers like Uber for example. But following a disruption strategy if you are a manager or leader in a medium to large size organisations is a double-edged sword. On the one hand it can renew and revitalise an existing business. But it is also expensive, risky and time-consuming. There is another ... Read more

Would young leaders be better off by thinking small?

Would young leaders be better off by thinking small?
Leaders are encouraged to think big. They are encouraged to create a big vision and make big changes. But is this the only way? What about the mid-level managers? Or young, future or emerging leaders? They often do not have the opportunity to make these dramatic changes even if they wanted to. So we need a new approach. I call this The Small Wins Way. It encourages young leaders to: – form small teams, – take on small challenges – with small budgets – take small ... Read more

How to become an awesome leader

How to become an awesome leader
I think we need a new language to talk about leadership. One that talks to all current and future leaders. Here is my suggestion. Lets try and develop awesome leaders! Here’s how to do this by using the word AWESOME: Achieve results. There are many leadership models which stress various competencies and attributes but sometimes they forget that leadership is primarily about achieving results through and with people. Results count. And so does how the outcomes are achieved but there ... Read more

The Small Wins Way vs Business Improvement

The Small Wins Way vs Business Improvement
I was just asked by a leader of a large financial organisation: How does The Small Wins way compare to Business Improvement? This is what I said (although in fewer words): How the 2 approaches are similar: Both: - Adopt a continuous journey mindset - Have a formal, semi-structuredprocess  - Are important to an organisation’s ability to adapt, change and grow - Value measurement and learning But there are important differences: The Small Wins Way is: - Aimed at developing a higher ... Read more