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Watch Dr Ken Hudson discuss Small Wins Innovation. A fast, easy & practical way for SME's to innovate & grow - every day!

What is The Small Wins Way? Start with a 1% Challenge The 5 steps

Why are printers so ugly?

Why are printers so ugly?
This is a picture of my printer at my home office. Everything else is beautifully designed yet I cringe when I have to look at my black box in the ... Read more
Aug 05
1978 0 Customer Experience, Ideation, Innovation Dr Ken Hudson

The Starbucks customer experience

The Starbucks customer experience
I have been running a number of courses and workshops in Shanghai and Hong Kong on Small Wins Innovation. One of the ... Read more
Jul 17
1394 0 Customer Experience, Employee Engagement, Ideation, Innovation, Product, Service Dr Ken Hudson

What can you customise?

What can you customise?
It’s been out for a few years now but Coco-Cola has been placing various names on their bottles. This idea was created and tested in Australia and then ... Read more
Jul 04
2875 0 Customer Experience, Ideation, Innovation, Process & Tools, Product, Service Dr Ken Hudson

A small way to help your customers

A small way to help your customers
I found this in a corner of a book store in New York. It’s a sample of the many staff recommendations of a ... Read more
Jun 30
1380 0 Customer Experience, Ideation, Innovation, Product, Service Dr Ken Hudson

What leaders can learn from the ballet

What leaders can learn from the ballet
We just spent a delightful evening at the ballet at the Lincoln Centre in New York. Not only was it ... Read more
Jun 28
1416 0 Higher Performance, Innovation, Leaders, Teams Dr Ken Hudson

A small win – win for the environment

A small win – win  for the environment
It’s a small thing that more and more hotels are doing. They put up a little sign on ... Read more
Jun 27
1527 0 Customer Experience, Employee Engagement, Higher Performance, Innovation, Productivity, Service, Teams Dr Ken Hudson

How to enhance the consumer experience

How to enhance the consumer experience
You barely notice them. The tiny, bite-size actions or features that can often make a big ... Read more
Jun 26
1243 0 Customer Experience, Innovation, Product, Service, Teams Dr Ken Hudson

How to annoy customers – it’s the small things

How to annoy customers – it’s the small things
Business owners have over the years improved ... Read more
Jun 21
1370 0 Customer Experience, Employee Engagement, Higher Performance, Innovation, Leaders, Process & Tools, Productivity, Service Dr Ken Hudson

What leaders can learn from burnt toast

What leaders can learn from burnt toast
This is a story of burnt toast. Burnt toast you say! Yes I was having breakfast the other day ... Read more
Jun 12
2840 0 Customer Experience, Higher Performance, Innovation, Leaders, Process & Tools, Product, Service Dr Ken Hudson

The key to innovation – small steps

The key to innovation – small steps
We like to think of creativity and innovation as a breakthrough moment made by a special individual ... Read more
Jun 10
2862 0 Culture, Higher Performance, Innovation, Leaders, Process & Tools, Product, Service Dr Ken Hudson

FREE Small Wins Worksheet


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