Tag Archives: generating ideas

Here is a creative thinking tool that works

Here is a creative thinking tool that works
I recently was the guest speaker at a ceremony among health care workers who received a diploma of project management. Each group of these amazing people tried to redesign or address an existing health care issue. Their starting point was always what is the ideal patient experience? They could then compare this with the current patient experience to highlight the gaps. This is a powerful creative thinking tool that you can use in the create stage of the small wins innovation process. If you ... Read more

Here’s how to create breakthrough new ideas – in minutes!

Here’s how to create breakthrough new ideas – in minutes!
The small wins innovation process often starts with a question or problem. Then you create some new ideas or solutions. To help you do this I have created a new tool which I call Ideas Blitz. The aim with this tool is to generate ideas as quickly as you can. In fact, the magic starting formula is to try and generate 9 ideas in 2 minutes. It sounds impossible but i have taught tens of thousands of people to think in this accelerated way. By doing so you don’t have time to filter your ... Read more

How a 1% change made a real difference

How a 1% change made a real difference
In 2010, Dave Brailsford faced a tough job*. No British cyclist had ever won the Tour de France, but as the new General Manager and Performance Director for Team Sky (Great Britain’s professional cycling team), Brailsford was asked to change that. His approach was simple. Brailsford believed in a concept that he referred to as the “aggregation of marginal gains.” He explained it as “the 1 percent margin for improvement in everything you do.” His belief was that if you improved every area ... Read more

How to ask a more engaging question

How to ask a more engaging question
How you ask a question can have a big impact on the other person’s engagement with you. They could be a peer, user or customer. For example, my wife and I were eating breakfast at a cafe and the owner asked how is everything? We said fine — end of engagement. If he had asked for example: If there is one thing that we could improve in your meal what might that be? Now this is an engaging question. In this case both meals had too much salt. A small change but a big potential ... Read more