Here is a small product innovation – with big results
Innovation does not always have to be big and disruptive to ... Read more
How to engage your customers – everyday!
My teenage daughter took me to her favourite Gelato place called Messina. They make a ... Read more
A smart way to showcase your past innovation
I was walking past my local McDonald’s and on the wall was a ... Read more
Who are your best customers?
I found this whiteboard behind the check-in desk at a hotel. On the board was a hand-written note from a member of the INXS band. What a simple but powerful ... Read more